FAQs

FAQs

Here you will find a list of Frequently Asked Questions. Please read the full version of my Terms of Service before booking my services. 

What is the general ordering process like?

After getting in touch with me, we will discuss the requirements for your bespoke order 🙂

I will then put a custom quote together for you. If you agree to the quote and contract, a 50% non-refundable deposit is needed to secure a place on my calendar.

My general turnaround time depends on my calendar availability and complexity of your order. Please contact me to discuss availability and project scope.

When the order is done, I will send you a photograph along with an invoice for the remaining balance of your order.

Full payment is required before your completed order can be shipped to you/picked up from my studio. I will provide a tracking number via Royal Mail 1st Class (Signed For) unless requested otherwise.

 Please click here to read the full version of my Terms of Service before booking my services.

Wedding/Event Invitations

How early should I contact you before my wedding/event?

For weddings: 

  • Save the Dates: Aim to have these reach your guests 4-6 months prior to the wedding date. If yours is a destination wedding, send out your cards at least 6 months to 1 year in advance.

  • Wedding Invitations: Aim to have these reach your guests at least 8 weeks prior to your wedding. If yours is a destination wedding, send out your invites at least 10 weeks in advance.

Please allow time for shipping as well once you receive your addressed envelopes from me. I use a guideline of about 70 envelopes per week to calculate an estimate of my completion time, which begins once I have received the full address list and stationery. Rush orders can be accommodated depending on availability (rush fees apply).

In what format should I send my address list to you?

I will provide a template for you to input your address list 🙂

How should I correctly address my invitations?

***Please note that you are responsible for appropriate attribution, punctuation, abbreviations, and spelling for your guests.***

I will address your envelopes exactly as the information you have provided, so please triple-check before sending. This website may be helpful for you. Here are some general guidelines:

  1. Do not abbreviate except for Mr., Mrs. or Ms.
  2. Spell out the word “and”
  3. Write out words such as “Street”, “Avenue”, etc.

If you need to add more names/make changes after sending the original list, please email only the changes, not the entire list again.

Do I need to supply you with envelopes?

No, but you are welcome to supply your own envelopes. I can supply envelopes if you do not wish to do so and can also recommend envelopes suitable for calligraphy if required.

***Please note that the address list and stationery must be received before the date agreed upon or you may lose your place in my schedule and incur a rush fee.***

How many extra envelopes do you need?

I’m only human! Please include at least 15–20% extra envelopes in the case of errors or last-minute additions to the guest list. Unused envelopes will be returned to you.

Live/On-site Calligraphy

When is on-site calligraphy appropriate?

On-site calligraphy can be done at store openings, product launches, weddings, corporate parties, and more. As long as there is a special occasion with guests in attendance, on-site calligraphy functions as a form of entertainment and provides physical keepsakes for guests to take home.

What sort of workspace do you require on the day?

My workspace must be properly equipped for me to do my job well. I will need a table (height around 65–70cm) and a chair (height around 45–50cm); the wrong posture will negatively impact my writing. Please also ensure that the venue has good lighting. I will always arrive at the venue earlier to assist with setting up the workspace.

What do I need to prepare?

I will bring all the calligraphy tools necessary for the job. However, branded notecards, paper, and other writing surfaces must be supplied by the client. I am happy to discuss this in greater detail during our correspondence.

If necessary, please inform me of any specific event dress codes.